Letter testimony

We contacted Abacus Property Clearances after trying to empty my parents’ home for two years. The house was exceptionally full of a mixture of plain and simple rubbish, intermingled with items of considerable sentimental value.It was with some trepidation at the thought of employing a clearance company that we contacted Abacus, but we now feel it was definitely the best thing we could have done.Ian and his team salvaged furniture, ornaments and personal possessions from within the chaos of the house, whilst clearing the obvious rubbish and emptying the house in an incredibly short time given the amount of work they had to do. Their only break from work was five minutes in which to eat lunch. They worked tirelessly doing a demanding and difficult job.The team of six men (plus an additional two to clear the jungle of a garden) were punctual, polite, and straight away got on with the job of clearing the house quietly and efficiently.We were impressed by how Ian managed his team, who are a credit to him. They arranged everything, from the skip hire to the recycling, and did so in a calm, professional manner.It was the small things that made the big difference during the clearance, for example, when a neighbour’s car needed moving to allow skip access, Abacus politely and efficiently talked to the neighbour directly, without myself needing to be involved, and the neighbour happily moved his car straight away. It is the little things such as this that made the whole process that much easier for us.Ian and his team were completely trustworthy, and after agreeing what was to be left in the house and what was to be removed, we were more than happy to leave them with a key to complete the job and forward the key back to us.As the house clearance was particularly emotional for us, we were grateful for the professional, understanding approach that was shown by the team.After seeing the results of Ian and his team’s work, and the manner in which they went about it, I have no hesitation in recommending the company to other people that require their services.