Last week we had a call from a lady needing urgent help with her late father’s house clearance in Surrey. She was very upset and embarrassed, to begin with as he hadn’t been well and since his wife had died had taken to hoarding. We reassured her that this is something we sadly see on a regular basis and we would look after everything for her and her sister.
Our teams are very sensitive and aware that circumstances like this hoarder’s clearance can be extremely distressing so we always talk through beforehand to our clients how we go about everything and make it as stress-free as possible for them.
The lady also worried about the payment. She didn’t have funds to pay until after the sale of the property. Clearly this couldn’t happen until we had cleared the house first.
We explained that we never take deposits upfront and are happy to liaise directly with clients’ solicitors and be paid from the funds later on.
3 Bedroom House
Disposal of Contents
On the day of the clearance, Abacus House Clearance arrived at the house for 9am, and began clearing the unwanted belongings. We started by clearing the smaller items, splitting them into two separate piles, bagging them up and loading them onto the van.
We then lifted the larger pieces of furniture and loaded them on the van, ready for disposal. With the van full up we headed to the BHF, a charity that is very close to Abacus House Clearance. The customer was very happy that we donated some of their possessions, as it could be of value to someone else.
We then drove the remaining items to the nearest recycling centre, where they would be disposed. This house clearance in Retford took a total of three hours, and was very easy and simple for the team.
Clearing the house allowed the customer to have the rooms clean and ready for when the flooring was laid, the room being decorated and the furniture arriving.