House Clearance Testimonials
Check out latest Testimonials on Trustpilot or Google
Trustpilot Review – 5th April 2017
Excellent service from start to finish from Abacus House Clearance!
Abacus cleared my Mother’s old house yesterday, and from start to finish I was shown kindness, courtesy and given such an excellent service.Nothing was too much trouble for Chris,who answered all my questions with patience,and the team which cleared the house did a marvellous job. The lorry was filled three times but they managed to do it in the day and I was sent lots of photos by Chris to show that the property was empty as I could not be there personally.I rate this company very highly and have no hesitation in recommending them should you need a house cleared,they will sort everything out for you and take all your worries away- thank you Abacus!
Trustpilot Review – 17th February 2017
Excellent Service
I was very impressed by the professional service provided by Abacus House Clearance. From initial enquiry to completion of the work they did what they said they would, they turned up on time and they worked hard throughout the day. I highly recommend this company and will use them again when the need arises.
Trustpilot Review – 16th February 2017
Brilliant
The lads who did the clearance were great nothing was a bother for them and they took everything away for us and I was amazed at how quick they did the job.
Trustpilot Review – 1st October 2014
Grossly misleading claim to donate items to charity or recycle – would never use again
I contacted Abacus Property Clearance (aka ukhouseclearance) early last year (2013) to clear my parents house in Hertfordshire. As is probably the case for most people I had no experience of house clearance companies and based my decision to use them on the fact that their web site states that they donate around 90% of items they clear to charity or for recycling.
As it turned out they had absolutely no intention of doing either, and they seemed genuinely surprised when I asked which charities they would be taking the items to, saying that a) they didn’t have a “sorting warehouse” in the area, and b) no-one really wants second hand stuff any more so there was little point. I’m talking about exactly the sort of stuff which every charity shop wants – records, CDs, DVDs, books, crockery, cutlery, cut glass, kitchen appliances, good quality furniture – everything would be sent for landfill.
In the end my sister and I spent hours phoning around the many local charities while Abacus cleared out stuff that was less likely to be useful to charities. Books, records, CDs, DVDs we took to the local Oxfam, crockery and cutlery to Emmaus, and we held back the good furniture for British Heart Foundation to pick up the next day. I repeat that Abacus would have just sent the lot to the dump, and no charity would have benefited at all.
Maybe if you live on Tyneside then Abacus might possibly take items to their sorting warehouse (if it really exists), otherwise forget it as they have no system of donating to charities in your part of the country.
To cap off the experience Abacus have not responded to any email contact on the subject so customer service is not a priority for them.
My advice is that for anyone else who feels that donating valuable items to charity would somewhat lessen the blow of seeing the contents of their family home being taken away, contact your local British Heart Foundation instead. They provide a house clearance service (I found out too late) and you will know that a charity really will benefit from the process.
Update – 1st May 2017
Updated: About 3 years after the below disappointing experience I was contacted by Carol Coxon at Abacus following up on the review. She had been taken on at a later date, and had found the review while carrying out marketing work. Apparently the operator who handled my parents’ house clearance had already been identified as a problem, never sending goods to charity, and he no longed worked for the company. Carol apologised for my experience and offered a goodwill refund of £100 (which went to charity – well, that was the point). I’m happy to accept that either my experience isn’t the norm, or that if it was in the past then that’s been resolved. I can’t really change my 1* rating as that’s still my experience, but wouldn’t now dismiss the company’s claims as it seems they now have better control of the donation process and understand what went wrong in the past.
I used Abacus Property clearance to clear my sister’s house after she died. The customer service I received was excellent from the start. Communication was excellent and the clearance was arranged for a few days later.
(Unable to be present for the clearance – we collected keys from Solicitors and followed Guy’s instructions which were emailed to us in advance and then we sent pictures of the completed clearance by email to Guy for approval)
Emailed Testimony – 10th January 2017
Many thanks Carol
It looks like they have done a really good job.
Could you thank the men for their work and professionalism, they were really good at keeping me informed and have clearly done an excellent job.
Thank you again for your help with this.
With kind regards
Guy
I write to compliment you on the excellent service provided by your team. the guys must have had a trying time finding the rather remote property, but remained cheerful and industrious throughout what must have been a very hard day, and indeed night, by the time they got home.
They were great.
Many thanks indeed.
Ian
Hi Carol,
Just a quick note to send my thanks to the team you sent last Friday.
They arrived exactly on time, were so helpful,friendly and courteous and worked really hard.
They made an upsetting experience as easy as they could.
They were a real credit go your organisation and I wouldn’t hesitate to recommend you.
Thanks again
Jackie
Emailed Testimony – 19th May 2016
Hi
I just wanted to say such a big thank you for the job you did. The guys were amazing, so friendly and extremely efficient. They were very respectful of the property and my newly painted walls and managed the horrible stairs to my flat brilliantly. Your service was 100% worth the money and I don’t believe I would have been able to clear my flat ready for the market without you. Please give my regards to the whole team and thank them for such a great experience.
Thanks, Nicola.
Bill, Nathan and Les came to clear and clean my father’s house a few weeks ago. The whole process was straightforward and efficiently carried out from the initial conversation with Carol, follow-up emails to confirm and on the day itself. Bill, Nathan and Les arrived early, took care to listen to my instructions which they followed to the letter and got on with the job! They were cheerful, flexible and helpful and made a potentially difficult day smooth and pleasant. I would definitely use Abacus again if I needed the service and would have no hesitation in recommending them to others. Thank you so much!
Emailed Testimony – 20th January 2016
“Thank you so much to Abacus Property Clearance.
My wife’s aunt died and left a 1 bedroom flat full of “stuff” both useful, recyclable and rubbish. After a very pleasant phone call we arranged, at a distance, for Abacus to completely clear the place. We were delayed on our journey to meet at the property by traffic but the guys stayed there until we arrived, cleared out the place with courtesy and sympathy including removal of carpets, curtains and lampshades. The property was left in a condition that enabled us to hand it back to the owners within an hour.
A service I would recommend especially as they are partners with British Heart Foundation and donate as much as they can to that worthy cause.”
Emailed Testimony – 7th April 2016
I would like to thank Abacus for making the clearance of my mother’s flat so easy and trouble-free.
Bill Brosnan and his team arrived bright and early, and worked very hard. They were extremely courteous, helpful and efficient. They were very considerate in dealing with the constraints of working in a retirement block of flats with other older people around, and I was delighted to see how neat and tidy they left the flat when they had finished.
I would recommend Abacus to my friends without hesitation and I am happy for you to publish this endorsement.
Kind regards
Valerie – Hertfordshire
Emailed Testimony – 22nd January 2016
Hi, I would just like to thank Bill and his team for the fantastic job they did for us in Southampton last Wednesday. My mum was over the moon and we really enjoyed the banter and laughs we had with them. At least our mind is at rest and the place can go on the market. Please thank them all from me and thanks for finding the folder of photos.
Kath – Southampton
Emailed Testimony – 8th January 2016
After losing our Dad earlier in the year, we had the difficult job of clearing the house to make it ready for sale eventually. My brother and I first spent time together, going through family mementos and belongings, but then quickly realised that the next stage, of clearing everything else was going to be huge. I live at the other end of the country, and my brother was unable to take time off to deal with it.
After extensive research, I made early general inquiries at Abacus, and Carol was so sweet, sensitive and understanding through my numerous calls, before we were in a position to set the date. We were so pleased with the professional ‘can do’ approach from everyone at Abacus from beginning to end.They were thorough,swift , professional,and lovely to deal with, at what is a difficult time.It was nice to know that Mum and Dad’s nicest things were donated to the Heart Foundation too.We asked for the property to be cleaned, ready for the new owner, and this was done brilliantly.
I can only say that we were so pleased that we had not risked a “cowboy trader” ,and that we entrusted the job to Abacus, who did not let us down.
Thankyou so much
Chrissy – Bury
Scanned testimony
Dear Sir, we needed a relative’s house cleaning and emptying urgently. We called your company and you provided an excellent service. All the arrangements that were made with you were carried out as you had promised. You and your team turned up exactly the time you had said. You were friendly, polite and put us at our ease in what was a difficult and sensitive situation. You explained exactly what you would do for us and you carried it out to the letter. The result of your team’s work was again exactly what you had promised. The keys were returned to us promptly and we are pleased with the result. We would recommend you to other people and we thank you for the service you delivered.
Letter Testimony – 5th May 2015
Dear Carol
I am delighted to be able to inform we received a donation to our Hereford Store from Abacus Property Clearance. We received a mixture of furniture and standard items from a local house clearance, these items could raise £1,122 towards the fight against heart disease, which is absolutely fantastic.
The funds raised from the sale of these items could fund training in life-saving CPR for over 3 adult and youth community groups.
Please pass on our thanks to all concerned
Thank you for your continued support of the British Heart Foundation.
Yours sincerely,
British Heart Foundation
Retail Division
Crown House
Church Road Claygate Surrey, KT10 0BF
Telephone (Direct): 01372 477466
Letter Testimony
Hello. My name is Sarah and I am a compulsive hoarder.
I contacted Abacus after 8 months of inpatient psychiatric care for severe anxiety and hoarding.
I have always been a “collector”. As a child I had a messy bedroom, fill of things that meant something to me, but to anyone else would be junk. I could never throw things away and would often cry at being made to clear my room. It was a reaction to being abused. Stuff made me feel safe. When I was fostered and then adopted, it meant I belonged and my stuff was me.
Student life continued in the same vein, typically messy student. I hoarded books and papers and journals. Clearing out my flat took an entire week.
As an adult renting a house that was inspected every six months, the week before inspection was terrifying. Cupboards crammed full and things hidden everywhere.
Then I bought my own house and it started to go downhill. On the outside I was a clean neat person who held a respectable job as a teacher. On the inside I was increasingly anxious and not coping with the stress, and the hoarding started to take over. There was no one thing that I hoarded, it was a combination of junk, that made me feel safe.
And then came the day where I couldn’t leave the house. I was signed off sick with anxiety and depression and that was it. I couldn’t leave the house even to go to the wheelie bin, food shopping was delivered and left on the mat outside until I could work up the courage to open the door to bring it in.
And the rubbish got worse and higher and smellier. The bedroom became unusable it was full, and you couldn’t see the bed, let alone sleep in it.
So then I moved to the sofa with a sleeping bag. Tried to keep myself as clean as I could though even the shower and the sink became unusable. I was “washing” with dry shampoo and baby wipes. I honestly believed I would never get out and never get my house back, it was too far gone.
The day I decided to kill myself was the day my abuser got out of prison. I phoned an ambulance and got them to come and get me. The ambulance drivers visibly recoiled at the smell and had to sedate me to get me out of the house. I was admitted under section to a psychiatric unit where I spent 8 months, working on anxiety and hoarding behaviours.
Discharge started to be talked about but it was clear that I couldn’t go home till I got my house sorted and that became a condition of my discharge.
I emailed several companies. It was a pretty desperate email, including the fact that I have a phone phobia and so I couldn’t speak.
I had several emails back. Some tried to call me anyway. Some quoted me prices I could never have afforded.
Then Abacus popped into my inbox with Carol, and saying that they could clear the house no problem and quoted what turned out to be an incredible price. I was dealt with so sensitively and there was no judgement or shame put onto me, Abacus genuinely wanted to help.
Emails went back and forth and sorted out what the job would entail. Carol made herself my point of contact throughout, meaning it was safe to say what was happening, and how I was feeling. Seeing the photos and testimonials on their website helped and Carol assured me they wouldn’t let me down. I posted the key to Carol and she booked me in.
On the day a team of 3 men including Bill, the owner of the business were at my house. They were in an unmarked van and said nothing to my neighbours about what was going on, meaning my secret was safe.
Carol texted me throughout the day giving me updates and asking questions about things that they found, did I want them or not, could they do this, I was still in control of it. Day two was the same, updates and reassurance. I also had asked for the cleaning service too and again questions and suggestions were made.
One of the things that attracted me to Abacus was their policy never to fly tip and to recycle as much as possible, including giving anything suitable to charity.
Still in the unit, Carol sent me photos. Wow, it looked amazing. Gone were the piles of rotten rubbish and worthless junk. Gone were the flies and insects.
Nothing though prepared me for seeing it for the first time. It was absolutely incredible. It was clean, clear and I could get in every room! The bathroom suite was gleaming white like new and everything left was neatly stacked and sorted, I had a second chance.
Overcoming my phone phobia to call Carol to tell her how stunned I was was a emotional experience, I’m not sure who was more nervous – that’s how much Carol wanted to do a good job.
If you are reading this, there is hope, you can recover and there is no shame in needing help. I can’t recommend Abacus highly enough – they really are specialists in helping hoarders. They are trustworthy, reliable and sensitive. Carol, Bill and team helped me change my life, literally. Please call them. They will help.
Letter testimony
I write with reference to the team from Abacus that came to our rescue today.I won`t bore you with the tale of woe, but we were left with a small house that was in dire straits that my other half and I had been trying to deal with for a while leading to tears, tantrums and several unpleasant domestic rows-not to mention the hard work involved in just getting two foot inside the door.I called Abacus. They arrived exactly when they said they would – in fact they were early! The situation in the house, it seemed, was much worse than I thought after my uninvited guests had departed, and was beginning to think that I would have to make arrangements for another day and then have to put off all deliveries etc that had been planned.Abacus to the rescue!The appropriate skip was ordered (50 yarder) and delivered that day and I was assured that they`d sort it all out the same day. The guys worked like Trojans and whilst identifying important documents and items selected as keepers, cleared the entire house without a moment of stress or anxiety on our part.I wouldn`t wish what happened to us on a soul, but these things happen to a great or lesser degree all the time. In hindsight, I wish I`d called in professional help immediately rather than even attempt this task alone, and would have no hesitation in recommending Abacus to anyone with a similar problem, howsoever caused.
Letter testimony
Dear IrvinI am just writing to thank you very much for all the assistance that you and your team have given to me in relation to the clearance of my family property.As I explained to you when making arrangements for you to carry out this job the property, whilst it had been occupied ( I am not sure I can honestly say lived in!) up to four months ago had not been attended to for a great many years and on top of the dilapidation that was evident in the dampness, leaking roofs and collapsed ceilings in some rooms, it was also extremely cluttered! Sadly it was so cluttered in some rooms we could not see, never mind access, the other side of the room.Just to make matters more complicated from my point of view I live many hundreds of miles from the property so were unable to meet to discuss matters beforehand which could have been a problem with a disreputable company.You were professional throughout, you agreed a price with me and stuck to it. You and your team turned up on time and not only worked their socks off but did it with good humor and a degree of sensitivity given the fact that you were of course clearing out what had been my family’s personal history!The job took longer than either of us anticipated and as you know I felt sufficiently at ease to leave you with the key to finalise the clearance without my being physically present.You very sensibly checked with me when anything looked important or valuable and you and your team cleared the entire house without causing me any of the anxiety or stress which I had expected!I will certainly recommend you on a personal and professional level and wish you all the best.
Best wishes Bronwen
Letter testimony
We contacted Abacus Property Clearances after trying to empty my parents’ home for two years. The house was exceptionally full of a mixture of plain and simple rubbish, intermingled with items of considerable sentimental value.It was with some trepidation at the thought of employing a clearance company that we contacted Abacus, but we now feel it was definitely the best thing we could have done.Ian and his team salvaged furniture, ornaments and personal possessions from within the chaos of the house, whilst clearing the obvious rubbish and emptying the house in an incredibly short time given the amount of work they had to do. Their only break from work was five minutes in which to eat lunch. They worked tirelessly doing a demanding and difficult job.The team of six men (plus an additional two to clear the jungle of a garden) were punctual, polite, and straight away got on with the job of clearing the house quietly and efficiently.We were impressed by how Ian managed his team, who are a credit to him. They arranged everything, from the skip hire to the recycling, and did so in a calm, professional manner.It was the small things that made the big difference during the clearance, for example, when a neighbour’s car needed moving to allow skip access, Abacus politely and efficiently talked to the neighbour directly, without myself needing to be involved, and the neighbour happily moved his car straight away. It is the little things such as this that made the whole process that much easier for us.Ian and his team were completely trustworthy, and after agreeing what was to be left in the house and what was to be removed, we were more than happy to leave them with a key to complete the job and forward the key back to us.As the house clearance was particularly emotional for us, we were grateful for the professional, understanding approach that was shown by the team.After seeing the results of Ian and his team’s work, and the manner in which they went about it, I have no hesitation in recommending the company to other people that require their services.
Letter testimony
When we were faced with needing to restore order to my Mum`s horrendously cluttered bungalow once she had become ill and had to go into hospital, we initially tried to tackle the clearance ourselves. It quickly became apparent that, particularly living 300 miles away, the scale of the task was far too great. I discovered Abacus on the web and saw its photos of house clearances and testimonials from other people facing similar dilemmas.Once I had spoken with Ian on the telephone I was impressed with his understanding, straightforward and non-judgemental manner. He put me at my ease in dealing with what was a highly emotional and sensitive situation. He reassured me that nothing shocked him and that no problem was too big for him and his team.Having agreed the items to be kept, I sent Abacus a key and we agreed a date and time to meet at the property. Ian and his team caused me slight surprise in telephoning me to state that they intended arriving half a day early. As it transpired, this was of real benefit, as, once they had gained access to all the rooms (due to missing keys) the amount to be cleared was discovered to be even greater than we had anticipated.Ian managed the whole situation in a highly professional and efficient manner. Despite the huge task with which they were presented, significant amounts of cash, personal possessions and items of great sentimental value were retrieved from the chaos and kept safe by the team. He and his team were courteous and extremley hard working throughout. The job took 2½ days and they started at 6am to finish by 4pm on the Saturday so as to minimise any inconvenience to the neighbours.We are extremely happy with the work and the thorough clearance that Abacus carried out and we have no hesitation in recommending Abacus to others facing the same dilemma that we did.Thank you for a superb job.Yours sincerely A B
Letter testimony
I would like to extend my grateful thanks for your service. The gentlemen arrived promptly, were extremely polite, hard working and cleared everything that was requested in a timely fashion. I would not hesitate to use your services again. Many thanks.
Letter testimony
I would like to say how efficient your company was in clearing my late mother’s house. I am quite happy to recommend you to other customers. Thank you.
Letter testimony
Abacus live up to their reputation. I chose them at random from their website having read previous testimonials. The workers arrived on time, very helpful, hardworking and polite. The house was very cluttered and full of items to be cleared but they excelled themselves in clearing everything. They worked continuously, no breaks taken apart from brief lunch, always friendly and respectful of the fact that they were clearing my mother’s house who can no longer stay here. Would strongly recommend them and would certainly use them in the future.
Letter testimony
I booked a house clearance from Abacus over the internet. The house was a Victorian terraced house in Cambridge full of 50 plus years of clutter. The team arrived promptly and worked very hard through the (2) day. They did an excellent job. There was a wide range of of different materials and some very heavy and awkward loads. I would definitely recommend them.
Letter testimony
Abacus was booked for 9.00am and the team arrived promptly ready to complete the job. The team started work immediately. In the kitchen the (electric) cooker proved to be a problem to disconnect and remove, they persisted with it until it was free and were able to remove it safely. Everything was removed from the property with 1.5 hours. An efficient job done.
Letter testimony
The guys arrived promptly at 9.00am and made extremely light work of clearing 30 years of clutter! They were very professional and helpful. I would not hesitate to recommend them.
Letter testimony
This is to confirm that I am entirely satisfied with the house clearance service which I used today. The team were in advance of the appointment time and worked without breaks. They also were extremely helpful in clearing more that they had expected from a bungalow. It was a pleasure to have them doing the job and I will recommend your services whenever the occasion arises.
Letter testimony
I am very pleased with the work you did on clearing the house for me. Your team were on time, friendly and helpful and did a good job. When you realised that the job was going to be much bigger than you expected you made arrangements to allocate more time to it there and then which was a great relief for me. I understand from neighbours that you were there until 7.00pm both Friday and Saturday – thank you. My wife and I went away for the weekend, returning on the Sunday afternoon to find the property cleared. I was especially grateful to Mike who agreed to fit a new lock on the front door when I explained that I was having trouble getting copies of the existing key. All in all a good job which has meant that I have been able to proceed straight away with arranging the sale of the property. Overall I am pleased with the work you have done and would recommend your company to others.
Letter testimony
Thanks to your guys for the speedy clearance of my grandparents house. They were polite, chatty and very careful and efficient – made the whole job much easier.
Letter testimony
Movers turned up on time. Cleared everything as requested. All very friendly guys. Work was done very quickly.
Letter testimony
All of the men were very pleasant and helpful. Everything done quickly and without any problems. Everything cleared as promised. Thank you very much.
Letter testimony
Abacus were very efficient and arrived on time. Left garden tidy and removed an old caravan.
Letter testimony
The team turned up early and were very keen to start work. They were all cheerful and efficient. They worked extremely hard until the job was done to our complete satisfaction. We would have no hesitation in recommending this team to anyone needing a speedy, cheerful and efficient service.
Letter testimony
Your team arrived promptly this morning. Everything was cleared promptly and quickly by 11.10am. I would recommend the company to any future customers.
Letter testimony
I engaged Abacus to fully clear, and then clean my late sister’s house. The task was massive and very unpleasant, but they quoted and stuck to a good price. The task was carried out promptly and to a good standard. They lived up to their ‘we will not let you down’ slogan in every respect. I would not hesitate to use their services again. Many thanks.
Letter testimony
I had originally tried to clear the house myself but after checking on skips, tips etc. I decided to go for a house clearance company. I came across Abacus on the internet and after a brief conversation arranged for them to do the work. They were excellent. Turned up on time, finished when they said they would, left a clean job and were courteous throughout. No hesitation in recommending them.
Letter testimony
I found Abacus to be very professional and understanding in dealing with the matter in hand, which was a challenging clear-up to undertake. They carried out the job quickly and efficiently, this was most appreciated in view of the terrible conditions of the property concerned. This house could not have been cleared without them and I would happily recommend this company to anyone. Many thanks again to the guys for their hard work.
Letter testimony
Thank you for your prompt and efficient service. My friend’s house was cleared of all furniture, clothes, bedding and knick-nacks, without any damage to the property. The 3 young men you sent were polite and friendly and took pleasure in a job well done. Once again thankyou very much.
Scanned testimony
Abacus are a very professional yet caring company with high standards. From the initial telephone calls & e-mail dialogue to finally meeting the team, we were always impressed by their unfailing politeness as well as their good humour too. Faced with a task even more difficult than anyone had anticipated, they never once complained & went about their unenviable task with due diligence & respect. They quoted a price & stuck to it, arrived on time and completed when they said they would. In such a distressing circumstance, I am very grateful for their high standards and impeccable service.
Letter testimony
I have 22 years medical experience as a GP and I have never seen a parents’ house in such a filthy and cluttered condition as this 3 bedroomed semi. The 6 men worked diligently for two full days amidst very distasteful conditions, but were good humoured and cooperative in efforts to preserve the few items of value amidst the filth. They found and handed in various unfound small valuables, and I would regard them as trustworthy in that respect. I feel they were good value as a service combined cleaning and disposal which would otherwise be difficult to obtain.
Letter testimony
I used Abacus to clear my mother’s cottage after she had passed away, and to clean the property after clearance. The work people were kind, cheerful and extremely efficient in their work. I would have no hesitation in reccomending Abacus for any similar work or to any person with a similar task. Finally I consider their pricing to be fair and commensurate with the task. A job well done.
Letter testimony
We contacted Abacus via the internet to clear my deceased uncle’s house. They confirmed by telephone the day before the agreed appointment. They arrived promptly and efficiently and cleared the home my uncle who had lived in it for 60 years! A terrific jobe done.I have no hesitation in recommending Abacus & guys who were really helpful.
Letter testimony
Following the death of a family relative we were confronted with the clearance of the house which was in a state of squalor! The rooms were elevated by 2-3 foot of rubbish, rotting food etc. We contacted the Abacus team who were extremely helpful & supportive, they arrived on time and despite the dreadful conditions worked tirelessly to get the job done. They did what they promised and cleared the whole house. The team was fantastic and did not complain in any way – great guys who we got on with very well and we cannot thank them enough, and would recommend them to anyone facing the kind of problems we were confronted with. Thanks to you all.
Letter testimony
The above company attended site as planned on the date above. They were punctual and signed in as requested. The foreman introduced himself and an introduction of the site took place before work commenced. The clearance was carried out efficiently and without fuss. The job was completed on time and all materials were removed. The void was difficult to work in with a restriction in height. Materials were random and not easy to gather together. I can confirm that we were very happy with the service that we received from Abacus.
Letter testimony
Dear sir, thank you for such prompt service in clearing our house prior to sale. A very thourough job and professionally done. With thanks.
Letter testimony
When emptying the building the company arrived on time (were actually waiting for me) and proceeded to clear the building in a professional and friendly manner. Nothing was a bother to them and I would certainly consider employing them again in the future. Many thanks.
Letter testimony
Excellent job – prompt arrival & everything dealth with in a friendly and efficient manner.
Letter testimony
An absolutely outstanding service, quick, efficient and friendly. I would highly recommend the team to anyone.
Letter testimony
A very thorough job, the team arrived on time and worked hard to clear an extremely cluttered 5 bedroom property in around 5 hours. A good service.
Letter testimony
The service they provided for me was prompt, efficient and professional. This was most appreciated in view of the terrible conditions of the property concerned. The help and understanding by the workforce greatly assisted our family with coping with a very stressful experience. I have no hesitation in recommending then to anyone.
Letter testimony
Excellent service, very helpful and friendly guys, nothing too much trouble. Would recommend to anyone. Many thanks.
Letter testimony
Prompt, excellent service. Really helpful guys. Made paying a pleasure!
Letter testimony
A very good and courteous service at what is a difficult time in clearing a parent’s house. Highly recommended.
Letter testimony
Quick, efficient & friendly. Would recommend to anyone needing to clear an elderly relative’s house.
Letter testimony
Moved office furniture through a small staircase without having much fuss. On time and worked well. Good work lads. All the best for the future. Many thanks.
Letter testimony
Thankyou to the three great lads who made a difficult house clearance easy. The lads arrived early and worked almost non-stop. They were polite, friendly and courteous. This house could not have been cleared without them and I would happily recommend this company.
Letter testimony
Exactly as described on the web. On time, no fuss, fast. I’d use again. Thanks.
Letter testimony
Arrived on time – very understanding. Excellent service, took exactly 3 hours just as they had estimated. Would recommend them to anyone!
Letter testimony
I found Abacus to be prompt, punctual, courteous and efficient. They did an excellent job.
Letter testimony
The men arrived early, worked hard and cleared everything they could. A good job, well done.
Letter testimony
Excellent service from this family run company. Would have no hesitation in recommending them if you require your house cleared. Thanks to all three of you.
Letter testimony
Many thanks – did a great job. Turned up on time and cleared the house very quickly, excellent job.
Letter testimony
Very efficient service, arrived on time and worked tirelessly. A huge job done really quickly. I would recommend this team to anyone.
Letter testimony
4 strong young men arrived promptly and within 4 hours had cleared thouroughly a large 4 bedroom house. They were pleasant and efficient and I would recommend this service to anyone requiring a house clearance.
Letter testimony
Very pleased with the service. They arrived on time and were very efficient in the removal of the house contents. They were able to give a firm quote (unlike many similar concerns). We would have no hesitation in recommending them to anyone.
Letter testimony
Booked for 9.00am, arrived at 8.20am. Hard working team carried out the clearance efficiently and without fuss. I can recommend Abacus to anyone needing a house clearance. A great team of lads.
Letter testimony
Very polite, very quick, very thorough, great job. Many thanks.
Letter testimony
The guys were prompt, efficient, friendly and did a great job, even moving a very heavy piano! Thanks very much.
Letter testimony
The guys were great – arrived on time and were helpful and friendly. Despite being 2 floors up they worked hard in very warm weather to get everything taken away, saving us a great deal of time and hassle. Well worth the money.
Letter testimony
I would certainly recommend Abacus. They cleared my father’s 2 bedroomed house in a morning. Turned up on time and worked hard throughout. Service was friendly and considerate with due care being taken to be truly professional.
Letter testimony
We found Abacus to be prompt, reliable and very efficient in their handling and removal of our house contennts. Very pleasant, friendly and would recommend them to anyone.
Letter testimony
Thanks to the three of you for your hard work and dilligence clearing my parent’s bungalow. It has been a very difficult time and your help was invaluable.
Letter testimony
The team arrived on time, quickly cleared the property. They were all very pleasant, polite and helpful. We would recommend them to anyone.
Letter testimony
The lads turned up right on time, were extremely polite and efficient and made what could have been a harrowing time much easier to cope with. Plus great value! Thank you very much indeed.
Letter testimony
As I live in London, it was important to me that the house clearance was done on time and that it would be done properly, leaving the house clean and tidy for the new occupier. I am pleased to say Abacus arrived promptly and did a very good job. Many thanks.
Letter testimony
Abacus turned up early and were happy to wait until we were ready. The two guys were pleasant, efficient, and extremely helpful at getting us through a difficult experience. Nothing was too much bother despite the job needing more time than originally estimated. I wouldn’t hesitate to re-book Abacus or to recommend them to others.
Letter testimony
Abacus arrived promptly as arranged and proceeded without delay to clear all the furniture and various other articles. They worked hard and completed the job in 2 hours.
Letter testimony
A good job done, easily arranged, good timekeeping and hard workers. Thank you.
Letter testimony
Polite, friendly and efficient service. Everything was cleared away as requested and I am very satisfied with how it was done.
Letter testimony
I would certainly recommend your services to others; quick, professional and friendly. Not daunted by a dirty job!
Letter testimony
Abacus property services. The lads arrived in time and did exactly what they had agreed to do. They were all pleasant and hard working and completed their work efficiently. The charge for the work was as agreed. A good job done.
Letter testimony
Abacus cleared and cleaned my late father’s one-bedroom flat in three hours. They were punctual, most pleasant to deal with, and they did a first-class job. I’d recommend them to anyone.
Letter testimony
A professional service, from contacting Abacus as a result of their excellent website, through to us having the house cleared quick and efficiently 3 days later.
Letter testimony
Abacus House Clearing and Cleaning have done a really brilliant job of clearing my late brother’s flat in Sheffield, I can not thank them enough. I would recommend this company to anyone. They are just the best.
Letter testimony
I have been very impressed with Abacus House Clearance. We needed a house cleared urgently, and Abacus were able to do it at very short notice. They were reliable and came when they said they would, and when it became obvious that the job was much heavier and more time consuming than we had originally thought, they went that extra mile to get it finished, staying much later than planned and hiring an extra van for us. They were pleasant and helpful people to deal with.
Letter testimony
I recently used Abacus to clear my deceased mother’s property. I would just like to say thank you for the way this was quickly, efficiently and professionally handled. The men were very friendly and nothing was too much trouble. The house was left clean and tidy and when I returned everything was removed which saved me a lot of distress. I would definitely recommend Abacus without any hesitation.
Letter testimony
I contacted Abacus on Friday 18th April to discuss clearing my late father’s house. I gave them a list of items that needed clearing and they advised on the size of van required. Abacus were extremely helpful and were able to book the appointment for the following Wednesday. They collected the keys from a third party, completed the job and then returned the keys afterwards. They also phoned confirming that the job was completed. A very efficient service – highly recommended.
Letter testimony
Turned up well on time. Team of three, very helpful and accommodating. Filled the van very efficiently. All done in two hours. Would recommend.
Letter testimony
I contacted Abacus on Friday 31st March 2008 to discuss a flat clearance where the aged tenant had died a couple of weeks prior. Abacus were extremely helpful and were able to book the appointment for the following Saturday. The company were also very competitive as I had been put off by another clearance firm. On the morning of the clearance Abacus arrived on time and with two van loads had the property completely clear within half a days work. This included everything moveable in the property and left the way completely clear for remedial work to progress. Thank you very much for your help.
Letter testimony
Dear Chris, Irvin and team (Abacus staff),I am writing to express my gratitude to you for your recent property clearance at Ambleside, Cumbria, which was a colossal job as it involved 3 separate large buildings with over 45 years worth of associated furniture and serious amounts of clutter/junk in every single room.Your team arrived early each day, you were very conscious of my customer sensitivities at a time of family bereavement and you displayed professionalism, honesty and good humour.The scale of the task you faced cannot be underestimated and I would definitely recommend you and your team to anyone. Your punctuality was all the more impressive given the distance and time you had to travel to reach Ambleside in the first place.Your good humour and friendly approach definitely contributed significantly to making the job go as smoothly as it did.Thank you very much indeed.
Letter testimony
Guys came as planned, cleared and cleaned in half a day. Great service, well recommended.
Letter testimony
Booked Abacus for 9.00am to 9.30am. Arrived at 8.55am prompt. A quick and painless house clearance. Very pleasant, obliging and professional work force. Very sympathetic under the circumstances. Would recommend strongly.
Letter testimony
May I thank you for your help in the clearance of my late aunt’s house in Sunderland. Obviously living out of the area it was difficult for me to arrange for the clearance of the property but your assistance in dealing with this difficult task is genuinely appreciated. I would have no hesitation in recommending your firm and wish you all the best for the future.
Letter testimony
May we take this opportunity of thanking you for your services, which we have been informed were carried out most efficiently and courteously.
Letter testimony
Thanks lads – great job, happy bunch. Helpful, quick, will be getting you back for more work. Thanks.
Letter testimony
Just to say the removal (house clearance) + cleaning of the property was awesome, everything was taken and the home was spotless. A great job done. Thanks guys.
Letter testimony
We have today had our offices cleared of a large amount of old furniture, old files and rubbish and would like to thank your firm for the professional service that they give us today. The team you sent today were well mannered, hard working, and got on with the job in hand to our satisfaction and in the time agreed. We would like to thank you for your service and we would recommend your company.
Letter testimony
Abacus have today cleared the house of my late father and so in a very professional manner. They arrived on time, worked hard and with care and diligence. I would have no hesitation in using them again and commend them to you.
Letter testimony
Arrived early, were courteous and did a quick job in a careful and considerate manner.
Letter testimony
Abacus cleared my mother’s house, it took 3 hours to clear the house as promised and everyone was very polite and helpful.
Letter testimony
Thanks Abacus for a great job. With my mother having moved into a nursing home and the property being sold I was faced with the difficult task of clearing my mother’s home. Not least because I live 300 miles away in London. One phonecall to Abacus however and everything was sorted. They turned up at the time that I arranged to meet them (actually 10 minutes early!) and were ever so polite and helpful in clearing the property – even down to the rubbish in the garage. A professional job by a company that deserves to succeed.
Letter testimony
I am writing to let you know that the executors have been very satisfied with the services which you have provided for the clearance and cleaning of the property. The speed of your response to our request for the service and the efficiency with which you have carried it out have been of enormous assistance to us in dealing with this aspect of the Estate’s affairs in a painless manner. Thank you and your staff very much indeed.
Letter testimony
This is to confirm that Abacus cleared the above house of all contents. The firm turned up on time and were clean and efficient. The service was excellent and Chris and Ken (Abacus staff) were helpful and friendly. I have no hesitation in recommending them.
Letter testimony
From the start there was great and informative communication. The lads doing the clearance were friendly, knowledgeable and courteous throughout. They are extremely hard working and I would recommend their service to anyone.
Letter testimony
Abacus, very punctual, thorough, excellent service, would recommend. Made a difficult job very easy. Many thanks.
Letter testimony
Just to say, Abacus cleared my Dad’s house quickly and efficiently. I would certainly recommend them.
Letter testimony
I am writing to congratulate you and your staff on the professional manner in which you responded to my request to clear my mother’s house. The van arrived early in the morning, it was clean, the men smartly and properly dressed in company logo work clothes, extremely polite, co-operative and competent. The clearance and associated removals of furniture to two of my sisters’ houses (80 miles apart) was done in the day, even though this meant the men did not get back to their homes until 10pm that night. I consider this to be worthy of a special thank you so I have taken the time to write this note of appreciation.
Letter testimony
Really friendly, helpful service. Arrived ahead of time and cleared the whole house in 2 hours, including lots of ornaments and glassware, which we were very pleased to learn will go to a charity shop, rather than landfill. Would recommend Abacus to others.
Letter testimony
Just a few words from the guys from Abacus who emptied a property in Oswaldtwistle, who turned up on time, and did a fine professional job for me. Well done guys. I would recommend you any time.
Letter testimony
Excellent house clearance. Both turned up on time, very friendly and helpful. Highly recommended.
Letter testimony
After contacting Abacus on Wednesday morning they were available on the first day I requested, the following Saturday. Their no fuss approach was greatly appreciated. They simply turned up at the time they stated, got on with the job and had the whole house cleared in a matter of hours. I will certainly use them again if the situation arises.
Letter testimony
The team turned up at the appointed time and cleared the house in a friendly and efficient manner. The job was completed with the minimum of fuss and interruption to other residents in the flats. I would certainly use their services again.
Letter testimony
The lads turned up bang on time and cleared the house in an hour. Brilliant, would recommend any time.
Letter testimony
I’d just like to say thank you very much for all of your help. It was much appreciated.
Letter testimony
I would like to take this opportunity to thank you for your hard work. I know that the clearance of this particular property was a very large job and I am very grateful for your assistance in this matter. May I take this opportunity to wish you a very Merry Christmas and a Prosperous New Year.
Letter testimony
I found Abacus to be very helpful and clear about what they would do. Appointment was easy to arrange and they were reliable. They cleared the house quickly and efficiently and I would certainly recommend their services.
Letter testimony
The house clearance was done quickly and efficiently. Very happy with the service we received.
Letter testimony
The work was completed in record time! Very efficient. Would recommend to others.
Letter testimony
Thank you so much for dealing quickly and efficiently with the cleaning and necessary repairs at 60 Lansdowne Gardens, Jesmond. From the first contact by e-mail on Monday the 6th to completing the job on Friday 10th, we could not have had better service or friendliness. Nothing was too much trouble for your staff and they dealt with the last minute additions without question. They even measured my windows for me! I will have no hesitation using your company again or recommending you to others. The very fact they could do the plumbing, plastering, cleaning, and outside repairs made it so easy for me to get the house back into shape quickly. Thanks again.
Letter testimony
Thank you for the prompt and efficient service provided in the clearing of my aunt’s property. The lads arrived as arranged, and completed every request.
Letter testimony
I would recommend the company Abacus to any potential customer. Without fuss or problems the operatives carried out their work to a high standard. Staff are diligent and painstaking in their efforts, and willing to please.
Letter testimony
The Abacus guys were very efficient, friendly & accommodating. I would highly recommend them for your house clearance.
Letter testimony
The house clearance was done quickly and efficiently. Very happy with the service we received.
Letter testimony
The work was completed in record time! Very efficient. Would recommend to others.
Letter testimony
I found Abacus House Clearance Services very professional and helpful. They cleared an extremely cluttered large semi-detached house very quickly, leaving it very tidy. I would have no hesitation in recommending them to anyone wishing to clear a house or outbuildings.
Letter testimony
The service we got from Abacus was first rate! They were very quick and efficient. Cheerful as well, which made a fairly horrible task almost pleasant!
Letter testimony
Excellent service from Abacus, with minimum disruption. Completed all that had been asked of them.
Letter testimony
Abacus did a great job at clearing my 3 bed house in an hour and a half! I would recommend them and use them again in the future.
Letter testimony
Chris and Harry (members of our staff) at Abacus did a nice job clearing my mother’s old flat in Newbiggin. They arrived on time and did a good professional job. I recommend their service!
Letter testimony
Abacus arrived on time and did the job in an efficient and professional manner. I am really pleased with the service and can recommend your business to others without hesitation.
Letter testimony
I chose Abacus because on their website they stated they cleared mansions and that no job was too big or too small. Believe me clearing Houghton Hall was going to be a monumental task given the number of rooms filled with old junk.I invited them to come and have a look around hoping they would say “yes, we’ll do it”, as others I had called all said no or quoted ridiculous prices. Thankfully Abacus said yes and at a most reasonable price too.They asked for 2 weeks maximum to clear the Hall and for permission to stay on the premises with their caravan so they could save on travel expenses and time, as well as having permission to hire large yard skips. Having agreed on all the details I pretty much left them to get on with their business.What unfolded was astonishing. To witness the clearance of all those rooms and all that rubbish in 10 days was amazing. I thought their 2 week estimate was rather optimistic myself, but they did indeed complete the job on time, just like they promised.I can’t thank them enough. A splendid job from very amiable guys who were both friendly and courteous to myself and my family at all times. Abacus were highly organised, professional and expertly got the job done. I recommend them 100%
Letter testimony
I recently arranged to have the property of my late father, address as above, cleared by your company. This clearance took place on Tuesday 19th February. The whole operation went very smoothly. Chris and Jim (Abacus staff) arrived promptly and immediately got to work. Throughout the time they were with us they worked tirelessly and with great sympathy and understanding. If they were unsure of anything they always asked and made everything very easy for my brother and me. Nothing was too much trouble and I would have no hesitation in recommending your services. Thank you for the assistance giving at a very emotional time.
Letter testimony
Brilliant job. Absolutely delightful lads, on time and very polite. Left (the property) very clean and tidy. Highly recommended.
Letter testimony
Abacus arrived promptly and emptied my mother’s 3 bedroom house in an hour! I’m very pleased with the efficiency and their courtesy. Highly recommended.
Letter testimony
Abacus Removals provided an excellent service. Prompt, helpful and good value. Highly recommended.
Letter testimony
I’m happy with the service provided by Abacus today given the size of the van and the property.
Letter testimony
Abacus Removals provided an excellent service. Prompt, helpful and good value. Highly recommended.
Letter testimony
I’m happy with the service provided by Abacus today given the size of the van and the property.
Letter testimony
I cannot thank the guys enough for an amazingly efficient and comprehensive job. Nothing was too much trouble and they made the whole task of sorting the house much easier for me to deal with following my bereavement.
Letter testimony
Abacus House Clearance is a friendly, helpful, quick, tidy and efficient house clearing company. I would recommend them others with no hesitation.
Letter testimony
Thanks are due to the Abacus Team who came to clear my mother’s house. The service was most friendly and efficient. I can recommend their professional approach to a difficult job.
Letter testimony
An excellent, quick and efficient service. Friendly and helpful staff made the moving (clearance) process simple.
Letter testimony
Clearing a relatives property can be a very trying and stressful time. My wife and I would like to express our appreciation for the efficient and sensitive way in which your staff carried out this task on our behalf. Well done.
Email testimony
Many thanks for the excellent job you did on clearing my late father’s house. You arrived promptly at the agreed time, and started clearing straight away. The contents of the house (5 bedrooms, and 2 reception rooms) was cleared in less than 3 hours, with great efficiency and professionalism. The lads you brought with you worked very hard, and you took great care to ensure that the items were removed safely. I would have no hesitation in recommending you. Thanks again.
Letter testimony
Arrived just before appointment time. House cleared quickly and efficiently by a helpful and chearful crew. Many thanks.