House Clearance FAQs
Why
should you choose us?
If you want a property cleared properly and professionally then you need
to phone Abacus. To demonstrate just how efficient we are, take a look
at these photos,
However, don't take our word for it, read these
genuine letters sent in by our customers. ( We have a very
good reputation to maintain )
Our Promise To You!
We will not turn up late
We will not let you down
We will recycle as much as we possible can
We will not leave items in the property
We will not leave the property until you are 100% satisfied
We do not have hidden charges like a hefty VAT bill. Abacus
DO NOT charge VAT
Questions to ask other companies:
1: Do they charge VAT?
2: Are they able to clear everything in the property? A lot of
companies are limited to 1.5 - 2 ton of waste.
3: Do they have full liability insurance and a waste carriers license?
4: Are they as good looking as
the Abacus guys (Only Joking)
Notice: This paragraph is taken from the defra.gov.uk website:
If fly-tipped waste is traced back to a particular household, the householders
could be fined up to £5000. However, the ultimate aim is not to fine people,
but to ensure that they use registered waste carriers.
What
do you clear?
We clear everything including deceased estates, properties for sale, offices,
factories, churches, schools and much more. Each property is cleared from
top to bottom: clothes, blankets, bric-a-brac, sheds, garages, carpets
and even the food from the cupboards.
We don't stop until you are satisfied - we have even removed disused
cars, boats and caravans. We perform full or partial house clearances
as well as clearing garages, verminous properties, lofts, flats and commercial
properties.
The only items that we do not clear are heavy building waste material
such as bricks, concrete and rubble. These damage our vans and so may
need to be disposed of using a skip. However, we clear ALL other rubbish.
Is your company insured against accidents or injury?
Yes, we have full public liability insurance in place.
Are you a registered waste carrier?
Yes, we are fully registered with the Environment Agency
What does a house clearance usually entail?
When you call us, we will arrange to come and clear the property/garage/loft/garden
at the time that is most convenient for you. We will arrive at the given
time and clear everything that you tell us to clear. Usually, a full property
can be cleared within 2 to 3 hours.
Do
you have a standard rate?
We will quote you a price over the phone, once you have told us the size
of the property and given us a rough idea of what there is to be cleared.
We believe our rates to be the cheapest in the Midlands, North of England
and Scotland. The price you pay Abacus includes everything: our diesel
costs, our labour costs and our tipping costs. Furthermore, there will
be NO extra hidden costs. Please phone us for a free quote on FREEPHONE
0800 0352653
The service we provide is very good value for money when you consider
that to clear a standard, 3-bedroom property, you would probably need
to hire 3-4 skips at a cost of between £140 and £160 each. You would then
have to fill them yourself as well as organizing skip delivery times and
more. At Abacus, we turn up in a lorry or van and our staff clear everything
within a couple of hours!
Do
you buy items?
See below
Do
you ever clear houses for free
We have been know to clear houses for free or buy items if the house contains
old antique type items we can sell. Click
here for details
Why
are your prices lower than other house clearance companies?
Since we recycle, on average, 75% of all household contents we avoid
paying large tipping fees like other companies. Most other clearances
companies send all their waste to the tip and therefore charge more to
make up for the extra cost of tipping fees.
Where does all the rubbish go?
We take all rubbish contents to a SITA UK Waste and Recycling Management
site where it is sorted and recycled. If there are clothing or bedding
items in the property, we donate them to animal rescue shelters and charity
shops.
What
areas do you cover?
We cover most parts of England and Scotland. Check out for more details.
What days and times do you work?
We work 7 days a week and our operating times are from 7.00am until 8.00pm.
We do not mind working on Saturdays and Sundays and in extreme circumstances
we can work "out of business hours".
Can
you clean the property once it has been cleared?
Yes, we offer a comprehensive cleaning service for an additional fee.
Check out our cleaning services
section for more details.
Do
I need to live near to the property for you to do the job?
No, we do not need you to be at the property whilst we clear it. You can
leave the keys with a neighbour or simply post the keys to us (by recorded
mail) and we will post them back once the clearance is complete. If your
solicitor, estate agent or neighbour is taking care of matters for you
then we can pick the keys up from them and return them when the job is
finished.
Remember, we know how stressful it can be to deal with a property
clearance, especially a deceased estate. That's why we're here to help
and be as flexible as possible in order to accommodate your needs. If
you feel you need to oversee the work, then we work weekends if you are
unable to book time away from work.
Do
you disconnect all appliances?
Yes (If standard installation), we do. In fact, we advise clients to leave
the disconnection of appliances such as cookers (gas or electric) and
washing machines to us as we are experienced in these areas.
What
happens to any personal items: paperwork etc.?
We simply incinerate all personal paperwork so that it does not fall into
the wrong hands - this keeps you or your relative safe from identity theft.
What
happens if you find something valuable in a house
We hand it over to you. We have done many, many house clearances where
we have found money, jewelry or personal items. Our clients are often
shocked at our honesty. If we are 100% trustworthy and do a good job for
you, would you recommend our services to others? Make sure to read
the genuine comments from past customers before you call us for a
free quote.
Can
I pop out while you're doing the job?
Yes, of course you can. Believe it or not, many of our past customers
have just left us to do the job alone. In particular, when the clearance
is of a deceased estate, people can find the experience distressing. With
this in mind, we are always willing to work independently.
When
can you do the job?
We can do the job TODAY or within 24 hours of your call. If it is more
convenient for you however, we are always happy schedule it for a later
date of your choosing.
What type of vans do you use?
We use three types of van depending on the job; the high top long wheel
base van (pic 1), the larger luton box van (pic 2), and the even larger
cargo lorry (pic 3) - all three are the largest vans in their class and
as you can see NOT the small popular container or caged style vans other
house clearance companies now use.

Jumbo 4m Transit. This van normally clears a 1 bedroom flat.

Renault Lo-loader 18m2 loading space- This van will clear a 2/3 bedroom
house in most cases.

Ford Cargo Lorry - This size lorry will clear just about anything,
we have cleared 4 - 5 bedroom properties with this lorry.
Contact us for a FREE Quote
today on FREEPHONE 0800 0352653
Or contact us using the email address below:
northernclearance@yahoo.co.uk |