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House Clearance FAQs

Contact us today for a free quote

Why should you choose us?

If you want a property cleared properly and professionally then you need to phone Abacus. To demonstrate just how efficient we are, take a look at these photos, However, don't take our word for it, read these genuine letters sent in by our customers. ( We have a very good reputation to maintain )

Our Promise To You!

We will not turn up late
We will not let you down
We will recycle as much as we possible can
We will not leave items in the property
We will not leave the property until you are 100% satisfied

We do not have hidden charges like a hefty VAT bill. Abacus DO NOT charge VAT

Questions to ask other companies:

1: Do they charge VAT?
2: Are they able to clear everything in the property? A lot of companies are limited to 1.5 - 2 ton of waste.
3: Do they have full liability insurance and a waste carriers license?
4: Are they as good looking as the Abacus guys (Only Joking)

Notice: This paragraph is taken from the defra.gov.uk website: If fly-tipped waste is traced back to a particular household, the householders could be fined up to £5000. However, the ultimate aim is not to fine people, but to ensure that they use registered waste carriers.

What do you clear?

We clear everything including deceased estates, properties for sale, offices, factories, churches, schools and much more. Each property is cleared from top to bottom: clothes, blankets, bric-a-brac, sheds, garages, carpets and even the food from the cupboards.

We don't stop until you are satisfied - we have even removed disused cars, boats and caravans. We perform full or partial house clearances as well as clearing garages, verminous properties, lofts, flats and commercial properties.

The only items that we do not clear are heavy building waste material such as bricks, concrete and rubble. These damage our vans and so may need to be disposed of using a skip. However, we clear ALL other rubbish.

Is your company insured against accidents or injury?

Yes, we have full public liability insurance in place.

Are you a registered waste carrier?

Yes, we are fully registered with the Environment Agency

What does a house clearance usually entail?

When you call us, we will arrange to come and clear the property/garage/loft/garden at the time that is most convenient for you. We will arrive at the given time and clear everything that you tell us to clear. Usually, a full property can be cleared within 2 to 3 hours.

Do you have a standard rate?

We will quote you a price over the phone, once you have told us the size of the property and given us a rough idea of what there is to be cleared. We believe our rates to be the cheapest in the Midlands, North of England and Scotland. The price you pay Abacus includes everything: our diesel costs, our labour costs and our tipping costs. Furthermore, there will be NO extra hidden costs. Please phone us for a free quote on FREEPHONE 0800 0352653

The service we provide is very good value for money when you consider that to clear a standard, 3-bedroom property, you would probably need to hire 3-4 skips at a cost of between £140 and £160 each. You would then have to fill them yourself as well as organizing skip delivery times and more. At Abacus, we turn up in a lorry or van and our staff clear everything within a couple of hours!

Do you buy items?

See below

Do you ever clear houses for free

We have been know to clear houses for free or buy items if the house contains old antique type items we can sell. Click here for details

Why are your prices lower than other house clearance companies?

Since we recycle, on average, 75% of all household contents we avoid paying large tipping fees like other companies. Most other clearances companies send all their waste to the tip and therefore charge more to make up for the extra cost of tipping fees.

Where does all the rubbish go?

We take all rubbish contents to a SITA UK Waste and Recycling Management site where it is sorted and recycled. If there are clothing or bedding items in the property, we donate them to animal rescue shelters and charity shops.

What areas do you cover?

We cover most parts of England and Scotland. Check out areas we cover for more details.

What days and times do you work?

We work 7 days a week and our operating times are from 7.00am until 8.00pm. We do not mind working on Saturdays and Sundays and in extreme circumstances we can work "out of business hours".

Can you clean the property once it has been cleared?

Yes, we offer a comprehensive cleaning service for an additional fee. Check out our cleaning services section for more details.

Do I need to live near to the property for you to do the job?

No, we do not need you to be at the property whilst we clear it. You can leave the keys with a neighbour or simply post the keys to us (by recorded mail) and we will post them back once the clearance is complete. If your solicitor, estate agent or neighbour is taking care of matters for you then we can pick the keys up from them and return them when the job is finished.

Remember, we know how stressful it can be to deal with a property clearance, especially a deceased estate. That's why we're here to help and be as flexible as possible in order to accommodate your needs. If you feel you need to oversee the work, then we work weekends if you are unable to book time away from work.

Do you disconnect all appliances?

Yes (If standard installation), we do. In fact, we advise clients to leave the disconnection of appliances such as cookers (gas or electric) and washing machines to us as we are experienced in these areas.

What happens to any personal items: paperwork etc.?

We simply incinerate all personal paperwork so that it does not fall into the wrong hands - this keeps you or your relative safe from identity theft.

What happens if you find something valuable in a house

We hand it over to you. We have done many, many house clearances where we have found money, jewelry or personal items. Our clients are often shocked at our honesty. If we are 100% trustworthy and do a good job for you, would you recommend our services to others? Make sure to read the genuine comments from past customers before you call us for a free quote.

Can I pop out while you're doing the job?

Yes, of course you can. Believe it or not, many of our past customers have just left us to do the job alone. In particular, when the clearance is of a deceased estate, people can find the experience distressing. With this in mind, we are always willing to work independently.

When can you do the job?

We can do the job TODAY or within 24 hours of your call. If it is more convenient for you however, we are always happy schedule it for a later date of your choosing.

What type of vans do you use?

We use three types of van depending on the job; the high top long wheel base van (pic 1), the larger luton box van (pic 2), and the even larger cargo lorry (pic 3) - all three are the largest vans in their class and as you can see NOT the small popular container or caged style vans other house clearance companies now use.

Jumbo 4m Transit. This van normally clears a 1 bedroom flat.

Renault Lo-loader 18m2 loading space- This van will clear a 2/3 bedroom house in most cases.

Ford Cargo Lorry - This size lorry will clear just about anything, we have cleared 4 - 5 bedroom properties with this lorry.

Contact us for a FREE Quote today on FREEPHONE 0800 0352653

Or contact us using the email address below:

northernclearance@yahoo.co.uk