Abacus House Clearance FAQs

Why should you choose us?
Our Promise To You!
What do you clear?
Is your company insured against accidents or injury?
Are you a registered waste carrier?
What does a house clearance usually entail?
Do you have a standard rate?
Do you buy items?
Do you ever clear houses for free?
Can I e-mail you some photographs of the property clearance?
Do you recycle?
Where does all the rubbish go?
What areas do you cover?
What days and times do you work?
Can you clean the property once it has been cleared?
Do I need to live near to the property for you to do the job?
Do you disconnect all appliances?
What happens to any personal items: paperwork etc.?
What happens if you find something valuable in a house?
Can I pop out while you're doing the job?
When can you do the job?
What type of vans do you use?
Do you guarantee to clear the whole property?
What payment methods do you offer?

Why should you choose us?

If you want a property cleared properly and professionally then you need to phone Abacus. To demonstrate just how efficient we are, take a look at these photos. However, don't take our word for it, read these genuine letters sent in by our customers. We have a very good reputation to maintain.

We are members of the UK House Clearance Association.org which means we operate according to a strict code of conduct. Top^

Our Promise To You!

We will not turn up late
We will not let you down
We will recycle as much as we possibly can

Notice: This paragraph is taken from the defra.gov.uk website: If fly-tipped waste is traced back to a particular household, the householders could be fined up to £5000. However, the ultimate aim is not to fine people, but to ensure that they use registered waste carriers. Top^

What do you clear?

We clear everything including deceased estates, properties for sale, offices, factories, churches, schools, and much more. Each property is cleared from top to bottom: clothes, blankets, bric-a-brac, sheds, garages, carpets, and even the food from the cupboards.

We don't stop until you are satisfied - we have even removed disused cars, boats and caravans. We perform full house clearances as well as clearing garages, vermin infected properties, lofts, flats and commercial properties.

The only items that we do not clear are bricks, concrete, rubble, gas bottles, paint and chemicals. If requested we can advise you on how to dispose of these items free of charge.

Notice! When clearing verminous or cluttered properties, we do not simply go into the property and dispose of everything, through years of experience we know what to dispose of and what to put to one side. We tend to clear the smallest room in the house first as this acts as a storage area for items that the customers has specifically asked us to look out for or items we feel have monetary or sentimental value, such as photographs, important legal paper work, jewellry & the like. Top^

Is your company insured against accidents or injury?

Yes, we have full public liability insurance in place. Top^

Are you a registered waste carrier?

Yes, we are fully registered with the Environment Agency Top^

What does a house clearance usually entail?

When you call us, we will arrange to come and clear the property at the time that is most convenient for you. We will arrive at the given time and clear everything that you tell us to clear. Usually, a full property can be cleared within 2 to 3 hours. Top^

Do you have a standard rate?

We will quote you a price over the phone, once you have told us the size of the property and given us a rough idea of what there is to be cleared.
Phone us for a free quote on FREEPHONE 0800 0352653

The service we provide is very good value for money when you consider that to clear a standard, 3-bedroom property, you would probably need to hire 3-4 skips at a cost of between £160 and £200 each. You would then have to fill them yourself as well as organizing skip delivery times and permits. At Abacus, we turn up in our Luton van with our staff, and clear everything within a couple of hours! Top^

Do you buy items?

No, we are strictly a clearance company. Top^

Do you ever clear houses for free?

We have cleared many houses for free. If the house contains old antique type items we can sell, we will happily talk to you and try to reach an agreement that is good for both yourself and Abacus. Click here an example of a free house clearance we did. Top^

Can I e-mail you some photographs of the property clearance?

Yes, a lot of our customers send us a few photographs of the property to be cleared. This helps us to better understand how many men we will needed to complete the clearance, and roughly how long it will take.
You can e-mail your photographs to ukhouseclearance@yahoo.co.uk

No time for photographs? Then call us, and we will ask you a few questions about the property, then provide you with a quote for completing the clearance. Top^

Do you recycle?

We try to recycle as much as we possibly can, every clearance is different so it is not always possible to recycle all of the contents from a particular property, however we do average a 90% recycling rate. A lot of clearance companies send all of their waste to landfill as it is easier & quicker to offload their vans, at Abacus we only uses waste disposal sites that advertise the fact they separate and recycle waste. We also donate a lot. Top^

Where does all the rubbish go?

We take all non reusable rubbish contents to registered Waste and Recycling Management sites where it is sorted and recycled. If there is clothing, usable furniture, brick-a-brac or bedding items in the property, we usually donate them to animal rescue shelters and charity shops. Top^

What areas do you cover?

We cover the whole of the UK Top^

What days and times do you work?

We work 7 days a week, and our operating times are from 9.00am until 5.00pm. We do not mind working on Saturdays and Sundays, and in extreme circumstances we can work "out of business hours." Top^

Can you clean the property once it has been cleared?

Yes, we offer a comprehensive cleaning service for an additional fee. Check out our cleaning services section for more details. Top^

Do I need to live near to the property for you to do the job?

No, we do not need you to be at the property whilst we clear it. You can leave the keys with a neighbour or simply post the keys to us (by recorded mail) and we will post them back once the clearance is complete. If your solicitor, estate agent or neighbour is taking care of matters for you, then we can pick the keys up from them and return them when the job is finished.

Remember, we know how stressful it can be to deal with a property clearance, especially a deceased estate. That's why we're here to help and be as flexible as possible in order to accommodate your needs. If you feel you need to oversee the work, then we can work weekends if you are unable to book time away from work. Top^

Do you disconnect all appliances?

Yes (If a standard installation), we do. In fact, we advise clients to leave the disconnection of appliances such as cookers (gas or electric) and washing machines to us as we are experienced in these areas. Top^

What happens to any personal items: paperwork etc.?

If the paperwork is unwanted we ensure it is disposed of in a way that it does not fall into the wrong hands - this keeps you or your relative safe from identity theft. Top^

What happens if you find something valuable in a house?

We hand it over to you. We have done many, many house clearances where we have found money, jewellery or personal items. We found & handed back a large amount of cash & jewellery on this house clearance. You can read here what the customers said about our honesty. Top^

Can I pop out while you're doing the job?

Yes, of course you can. Believe it or not, many of our past customers have just left us alone to get on with the job, in particular, when the clearance is of a deceased estate, people can find the experience distressing. With this in mind, we are always willing to work independently. Top^

When can you do the job?

We can do the job within 2-3 days notice. If it is more convenient for you however, we are always happy to schedule it for a later date of your choosing. Top^

What type of vans do you use?

Our house clearance vans are approx 14ft long, 10ft in height, 7ft in width & can carry over 1.5 tonnes of household waste. Our fleet of Abacus vans are all unmarked which guarantees complete discretion.

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Do you guarantee to clear the whole property?

Yes! The last thing you want is a clearance company turning up and the day and them telling you they can not fit everything into their van thus leaving you the headache & stress of reorganizing another day off work for them or another company to come back to clear what is left.

We guarantee to clear everything on the day no matter what, it may mean we have to do a second load, if we have to do a second load it will add 1 hour or so to the completion time of the clearance & the cost will be a third of the original quote.

We will not leave you with items in the property like other house clearance companies & we will not ask for payment until the property is fully cleared. Top^

What payment methods do you offer?

When the clearance is complete our staff will give you an invoice which is payable by credit or debit card. We accept all major credit cards. There is a 2% sur charge on credit cards.

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All prices subject to VAT

Final Note ! Unfortunately to dispose of items legally is exspensive! The days of cheap house clearance are over unless you hire an unlicensed, unaccountable, uninsured fly tipping cash in hand cowboys.

Call us today on FREEPHONE 0800 0352653 or contact us via e-mail.

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