Customer comments Page 1 |
Trustpilot Review – 9th March 2017
From first contact with Carol in the office to the gentlemen on the day the entire process has been handled with the greatest care and discretion. They have all gone above and beyond to reassure both of my parents who were there to supervise on the day and couldn’t have been more helpful in any way shape or form. I wouldn’t hesitate for a second in recommending these wonderful people to anybody who finds themselves in need of their services.Thank you all
Emailed Testimony – 10th January 2017
Guy from Newport Said:
(Unable to be present for the clearance – we collected keys from Solicitors and followed Guy’s instructions which were emailed to us in advance and then we sent pictures of the completed clearance by email to Guy for approval)
Many thanks Carol
It looks like they have done a really good job.
Could you thank the men for their work and professionalism, they were really good at keeping me informed and have clearly done an excellent job.
Thank you again for your help with this.
With kind regards
Emailed Testimony – 28th December 2016
Jackie from Didsbury Manchester Said:
Just a quick note to send my thanks to the team you sent last Friday.
They arrived exactly on time, were so helpful,friendly and courteous and worked really hard.
They made an upsetting experience as easy as they could.
They were a real credit go your organisation and I wouldn’t hesitate to recommend you.
Laura from Shenfield Said:
Bill, Nathan and Les came to clear and clean my father’s house a few weeks ago. The whole process was straightforward and efficiently carried out from the initial conversation with Carol, follow-up emails to confirm and on the day itself. Bill, Nathan and Les arrived early, took care to listen to my instructions which they followed to the letter and got on with the job! They were cheerful, flexible and helpful and made a potentially difficult day smooth and pleasant. I would definitely use Abacus again if I needed the service and would have no hesitation in recommending them to others. Thank you so much!
Ian from Argyll Said:
I write to compliment you on the excellent service provided by your team. the guys must have had a trying time finding the rather remote property, but remained cheerful and industrious throughout what must have been a very hard day, and indeed night, by the time they got home.
They were great.
Many thanks indeed.
I used Abacus Property clearance to clear my sister’s house after she died. The customer service I received was excellent from the start. Communication was excellent and the clearance was arranged for a few days later.
Nicola from Dundee Said:
Emailed Testimony – 19th May 2016
I just wanted to say such a big thank you for the job you did. The guys were amazing, so friendly and extremely efficient. They were very respectful of the property and my newly painted walls and managed the horrible stairs to my flat brilliantly. Your service was 100% worth the money and I don’t believe I would have been able to clear my flat ready for the market without you. Please give my regards to the whole team and thank them for such a great experience.
Valerie from Hertfordshire Said:
Emailed Testimony – 7th April 2016
I would like to thank Abacus for making the clearance of my mother’s flat so easy and trouble-free.
Bill Brosnan and his team arrived bright and early, and worked very hard. They were extremely courteous, helpful and efficient. They were very considerate in dealing with the constraints of working in a retirement block of flats with other older people around, and I was delighted to see how neat and tidy they left the flat when they had finished.
I would recommend Abacus to my friends without hesitation and I am happy for you to publish this endorsement.
Valerie – Hertfordshire
Kath from Southampton Said:
Emailed Testimony – 22nd January 2016
Hi, I would just like to thank Bill and his team for the fantastic job they did for us in Southampton last Wednesday. My mum was over the moon and we really enjoyed the banter and laughs we had with them. At least our mind is at rest and the place can go on the market. Please thank them all from me and thanks for finding the folder of photos.
Kath – Southampton
Trevor from Walsall Said:
Emailed Testimony – 20th January 2016
“Thank you so much to Abacus Property Clearance.
My wife’s aunt died and left a 1 bedroom flat full of “stuff” both useful, recyclable and rubbish. After a very pleasant phone call we arranged, at a distance, for Abacus to completely clear the place. We were delayed on our journey to meet at the property by traffic but the guys stayed there until we arrived, cleared out the place with courtesy and sympathy including removal of carpets, curtains and lampshades. The property was left in a condition that enabled us to hand it back to the owners within an hour.
A service I would recommend especially as they are partners with British Heart Foundation and donate as much as they can to that worthy cause.”
Chrissy from Bury Said:
Emailed Testimony – 8th January 2016
After losing our Dad earlier in the year, we had the difficult job of clearing the house to make it ready for sale eventually. My brother and I first spent time together, going through family mementos and belongings, but then quickly realised that the next stage, of clearing everything else was going to be huge. I live at the other end of the country, and my brother was unable to take time off to deal with it.
After extensive research, I made early general inquiries at Abacus, and Carol was so sweet, sensitive and understanding through my numerous calls, before we were in a position to set the date. We were so pleased with the professional ‘can do’ approach from everyone at Abacus from beginning to end.They were thorough,swift , professional,and lovely to deal with, at what is a difficult time.It was nice to know that Mum and Dad’s nicest things were donated to the Heart Foundation too.We asked for the property to be cleaned, ready for the new owner, and this was done brilliantly.
I can only say that we were so pleased that we had not risked a “cowboy trader” ,and that we entrusted the job to Abacus, who did not let us down.
Thankyou so much
Chrissy – Bury
The British Heart Foundation said:
I am delighted to be able to inform we received a donation to our Hereford Store from Abacus Property Clearance. We received a mixture of furniture and standard items from a local house clearance, these items could raise £1,122 towards the fight against heart disease, which is absolutely fantastic.
The funds raised from the sale of these items could fund training in life-saving CPR for over 3 adult and youth community groups.
Please pass on our thanks to all concerned
Thank you for your continued support of the British Heart Foundation.
British Heart Foundation
Church Road Claygate Surrey, KT10 0BF
Telephone (Direct): 01372 477466
Sarah (Leeds) said:
Thanks to your guys for the speedy clearance of my grandparents house. They were polite, chatty and very careful and efficient – made the whole job much easier.View the photos from this clearance